EcholoN

EcholoN - One Software many solutions

About

EcholoN as an FSM (Field Service Management) solution with mobile application for your on-site maintenance. Expandable with useful modules, adaptable to your needs.

Features

Access controls/permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Assignment Management
Audit Management
Automated Routing
Barcode/Ticket Scanning
Billing
Calendar Management
Call Center Management
Capacity Management
Change Management
CMDB
Collaboration Tools
Complaint Management
Compliance Management
Compliance Tracking
Contact database
Contract/License Management
Conversational Intelligence
Cost Tracking
CRM
Customer Data Management
Document Management
Electronic Signature
Feedback Management
GPS
Incident Management
Inventory Management
Issue Tracking
IT Resource Management
Knowledge base management
Knowledge Management
License Management
List Management Queue Management
Macros and Model Responses
Maintenance Management
Maintenance Scheduling
Management Configuration Management
Mobile access
Multi-channel communication
Multiple Language Support
Online ticketing
Online Time Tracking
On-site ticketing
Preventative and Corrective Action Software
Prioritization
Problem auditing
Problem Management
Procurement Management
Promotion Management
Quality control
Quotes
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Recurring Issues
Remote access and control
Reporting and Analytics
Reporting and Statistics
Reserved Seating
Rich Text Editor
Risk Management
Routing
Self-Service Portal
Server Tracking
Service Agreement Management
Service catalog
Service History
Supplier Management
Support Ticket Management
Support Ticket Tracking
Surveys and feedback
Task Management
Telephone support management
Ticket Management
Training Management
Version Management
Website Management
Workflow Management

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