Enghouse Contact Center

Empower your teams and delight your customers

About

Call center solutions for SMEs and large multi-site international companies. Microsoft Teams certified. Options: cloud, on-premises or hybrid.

Features

Agent Interface
Caller ID
Call Logging
Call Recording
Call Routing
Call Scripts
Call Tracking
Chatbot
Contact Management
CRM
CTI (Computer Telephony Integration)
Dashboard
IVR
Reporting & Analytics
Waiting List Management

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