Fastcall

Exclusively built for Salesforce

About

Fastcall is a Salesforce CTI solution for managing inbound and outbound calls, video calls, and text messages for Salesforce users.

Features

Actions arising from an event

Activity Dashboard

Agent Interface

Automated Attendant

Automated caller

Automatic call distribution

Call center management

Call distribution

Caller ID

Call Groups

Call Labeling

Call Logging

Call recording

Call Routing

Call Scheduling

Call Scripts

Call Table Edge

Call Tracking

Call Transcription

Call Transfer

Campaign management

Chatbot

Contact management

CRM

CTI (computer telephony integration)

File Sharing

File Transfer

FTC compliance

Interaction Tracking

IVR

Lead management

Mobile access

Multi-channel communication

PBX

Predictive Dialer

Real-Time Reporting

Recordings

Reporting & Analytics

Reporting & Statistics

Screen Sharing

SIP Trunks

SMS Messaging

Task Management

Two-way audio and video files

Virtual call center

Virtual extensions

Voicemail

VoIP

Waiting list management

Looking for another solution?

Use our smart search engine to find the perfect tool for your needs.

Find my ideal tool