FixMe.IT

A remote support application designed for instant connection.

About

A remote support application designed to connect to client machines in seconds to provide secure on-demand or unattended support.

Access Controls/Permissions

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Automated Routing

Call Center Management

Chat & Messaging

Collaboration Tools

Configuration Management

Contract/License Management

Conversational Intelligence

CRM

Diagnostic Tools

Document Management

Employee Activity Tracking

File Sharing

Instant Messaging

Knowledge Base Management

List Management Waiting

Live Chat

Real-Time Notifications

Remote Assistance

Remote Monitoring & Management

Remote Printing

Reporting & Analytics

Reporting & Statistics

Screen Recording

Screen Sharing

Service Agreement Management

Service Catalog

Session Recording

Session Transfer

Support Ticket Management

Surveys & Feedback

Task Management

Third-Party Integrations

Unattended Access

Version Management

Video Conferencing

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