Fixzy Assist

Remote Visual Assistance

Discover the tool

About

Agents can see what their customers see through their smartphone cameras and visually guide them to resolutions.

Features

Access Controls/Permissions

API

Artificial Neural Networks

Call Logging

Call Recording

Call Routing

Call Scripts

Call Tracking

Chatbot

Chat & Messaging

Collaboration Tools

Contact Management

Content Creation

CRM

Cross-Device Publishing

Customer Identification Caller ID

Customer Segmentation

Customizable Fields

Customizable Templates

Dashboard

Dashboard Activities

Data Visualization

Diagnostic Tools

Document Classification

Drag & Drop

Engagement Tracking

File Sharing

IVR

Modeling & Simulation

Multiple Language Support

Negative Feedback Management

Predictive Analytics

Process & Workflow Automation

Real-Time Notifications

Remote Monitoring & Management

Reporting & Analytics

Session Recording

Session Transfer

Survey Management

Surveys & Feedback

Third-Party Integrations

Training Model

Unattended Access

Visualization

Voice Recognition

Waiting List Management

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