Resolve customer issues faster with Fullview. Watch session recordings to understand customer issues, access debugging capabilities, and co-browse with them.
Features
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Annotations
Chat & Messaging
Collaboration Tools
Communication Management
CRM
Customer History
Customer Management
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Diagnostic Tools
Email Management
Employee Onboarding
Engagement Tracking
Feedback Management
File Sharing
Instant Messaging
Knowledge Base Management
Mobile Screen Sharing
Multi-Channel Communication
Negative Feedback Management
Real-Time Notifications
Remote Monitoring & Management
Reporting & Analytics
Screen Recording
Service Agreement Management
Session Recording
Session Transfer
Survey Management
Surveys & Feedback
Targeted/Locked Screen Sharing
Unattended Access
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