Gryphon ONE

Streamlining Your Sales Process

About

The Gryphon ONE platform provides automation, real-time visibility and sales analytics to optimize team operations and drive deal closing.

Features

Activity Dashboard
Appointment Scheduling
Automatic Call Distribution
Call Automation
Call Center Management
Caller ID
Call List Management
Call Logging
Call Recording
Call Tagging
Call Tracking
Call Transcription
Campaign Management
Change Management
Collaboration Tools
Comment Management Email
Content Library
CRM
CRM Integration
CTI (Computer Telephony Integration)
Engagement Tracking
Event Actions
Feedback Management
File Transfer
Goal Setting/Tracking
Inbound Call Center
Incident Management
Integrated Course Creation
Interaction Tracking
IVR
Lead Capture
Lead Scoring
Multi-Channel Communication
Multiple Language Support
Outbound Call Center
Performance Management
Performance Measurement
Predictive Dialer
Problem Management
Process and Workflow Automation
Quotes
Recordings
Reporting & Statistics
Reports and Analytics
Review Management
Rich Text Editor
Sales Pipeline Management
Sales Planning
Segmentation
Self-Service Portal
Support Ticket Tracking
Task Management
Telephone Support Management
Territory Management
Workflow Management

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