HaloPSA

Everything An MSP Needs

About

HaloPSA brings together everything an MSP needs in one centralized location.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Automated Routing

Backup and Recovery

Call Center Management

Collaboration Tools

Configuration Management

Contract/License Management

Conversational Intelligence

CRM

Customer Portal

Document Management

Knowledge Base Management

Macros and Model Responses

Multi-Channel Communication

Patch Management

Phone Support Management

Project Tracking

Quotes

Real-Time Notifications

Remote Access & Control

Reporting and Analytics

Reporting and Statistics

Resource Management

Roster Management Waiting

Scheduling

Security Tools

Self-Service Portal

Server Monitoring

Service Agreement Management

Service Catalog

Support Ticket Management

Surveys & Feedback

Task Management

Timesheet Management

Versioning

Workflow Management

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