Helpy

Customer support software for organizations serious about data control.

About

A modern, open source, multilingual support service, including email tickets, knowledge base and support communities.

Features

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros and Model Responses
Multi-Channel Communication
Real-Time Notifications
Reporting and Analytics
Self-Service Portal
Service Agreement Management
Workflow Management

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