Infobip

The best omnichannel marketing platform

About

Improve NPS, reduce costs, and increase efficiency with drag-and-drop cloud solutions and Application Programming Interface (API) that meet your customers' needs.

Features

A/B Testing

Access Controls/Permissions

Agent interface

Alerts/Escalation

API

Asset Tracking

Audio/Video Conferencing

Automated Calling

Automated Routing

Automatic Call Distribution

Autoresponders

Batch Communications

Big Data Analytics

Call Center Management

Call Distribution

Caller ID

Call logging

Call Recording

Call Routing

Call Scripts

Call Tracking

Campaign Analysis

Campaign Management

Campaign Planning

CAN-SPAM Compliance

Chat and Messaging

Chatbot

Communication Management

Configuration Management

Contact management

Conversational intelligence

CRM

CTI (computer telephony coupling)

Customer Database

Customer Engagement

Customer history

Customer Segmentation

Customizable Fields

Customizable templates

Dashboard

Data Connectors

Data management

Data Visualization

Drag and Drop

Drip Marketing Campaigns

Email Automation

Email Tracking

Employee onboarding

Engagement Tracking

Event Actions

Feedback Management

Feedback Management negatives

File Sharing

Instant messaging

Interaction Tracking

IVR

Knowledge Base Management

Landing pages and web forms

Lead Distribution

Lead management

Lead Qualification

Message Personalization

Mobile Access

Mobile Coupons

Multi-Channel Communication

Multi-channel marketing

Multivariate Testing

Prototyping

Push notifications

Real-Time Monitoring

Real-Time Notifications

Reporting & Analytics

Reporting & Statistics

ROI Tracking

Sales Analysis

Scheduled messaging

Segmentation

Shortcodes

SIP trunking

SMS Marketing

SMS messaging

Social marketing

Subscriber Management

Survey management

Surveys & Feedback

Third-Party Integrations

Tracking & Analytics Usage

Two-way messaging

Video Chat

Visual Analysis

Voicemail

Waitlist management

WYSIWYG Editor

Looking for another solution?

Use our smart search engine to find the perfect tool for your needs.

Find my ideal tool