KnowledgeOwl

Knowledge base software from KnowledgeOwl

About

Both easy to use and maintain, KnowledgeOwl makes it easy to create and manage knowledge bases for your customers and employees.

Access Controls/Permissions

Alerts/Escalation

Archiving and Retention

Automated Routing

Call Center Management

Catalog Management

Collaboration Tools

Comment Management

Compliance Tracking

Content Management

CRM

Customer Segmentation

Customizable Fields

Customizable Templates

Dashboard

Data Import and Export

Data Visualization

Discussions/Forums

Document Classification

Document Generation

Document Management

Electronic Signature

Engagement Tracking

File Conversion

File Sharing

Intelligence Conversational

Knowledge Base Management

Multiple Language Support

Negative Comment Management

Ratings & Feedback

Real-Time Notifications

Reporting & Analytics

Reporting & Statistics

Rich Text Editor

Self-Service Portal

Survey and Poll Management

Surveys and Feedback

Text Formatting

Third-Party Integrations

Version Management

Waiting List Management

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