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Lifesize

Engage in seamless video conferencing and collaboration.

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About

Lifesize is a video, web and audio chat and conferencing solution with the ability to record and share meetings from a single application.

Features

Access Controls/Permissions
Activity and news feed
Activity Dashboard
Agent Interface
Alerts/Notifications
Audio Calls
Automated Calling
Automatic call distribution
Auto Transcription
Calendar management
Call center management
Call distribution
Call Logging
Call recording
Call Routing
Call Tagging
Call Tracking
Call Transcription
Campaign management
Chat and Messaging
Chatbot
Collaboration Tools
Contact management
CRM
CTI (Computer Telephony Integration)
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Import and Export
Data Visualization
Discussions/Forums
Electronic Hand Raising
Employee Database
Employee Photos
Engagement Tracking
Event Actions
File Sharing
File Transfer
HD Audio/Video
Host Controls
Identification of Caller ID
Inbound Call Center
Interaction Tracking
IVR
Live Chat
Meeting management
Meeting Notes
Mobile Access
Multi-Channel Communication
Negative feedback management
Newsletter management
Outbound Call Center
Participant management
Predictive Dialer
Presentation Streaming
Presentation Tools
Real-Time Notifications
Recordings
Reports and Analytics
Reports and Statistics
Screen Sharing
Scripts Call
Search/Filter
SIP Trunking
SMS Messaging
Survey and poll management
Surveys & Voting
Task management
Third-Party Integrations
Two-way audio and video files
Video Conferencing
Virtual Backgrounds
Voicemail
Waiting list management

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