Lokulus

Revolutionise your Customer Service

Discover the tool

About

Lokulus is a technology platform that provides business process automation tools to consumer-focused businesses

Features

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Approval Process Control

Automated Routing

Batch Communications

Booking Management

Business Process Automation

Call Center Management

Chat and Messaging

Codeless Development

Collaboration Tools

Compliance Tracking

Conversational Intelligence

CRM

Customer Database

Customer Management

Customer Segmentation

Customizable Fields

Customizable Templates

Dashboard

Data Import and Export

Data Visualization

Document Management

Drag and Drop

Employee Onboarding

Forms Management

Integration with Third-Party Applications

Interaction Tracking

Knowledge Base Management

Multi-Channel Communication

Negative Feedback Management

Optical Character Recognition

Real-Time Notifications

Reminders

Reports & Analytics

Reports & Statistics

Restrictions Management

Search/Filter

Survey Management and Surveys

Surveys and Feedback

Task Management

Third-Party Integrations

Tracking Engagement

Unattended Automation

Waitlist Management

Workflow Management

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