Magentrix

best PRM for partner training & channel operations.

About

Magentrix provides portals that enable businesses to extend existing investments in Salesforce CRM to their partners and customers.

Features

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Automated Routing

Benefits Management

Calendar Management

Call Center Management

Change Management

Chat & Messaging

Collaboration Tools

Communication Management

Content Management

Conversational Intelligence

CRM

Customer Portal

Customizable Branding

Data Security

Data Sync

Discussions/Forums

Document Management

Document Storage

Drag & Drop

Dynamic Pricing

Email Management

Employee Onboarding

Encryption

Feedback Management

File Sharing

Ideation

Incident Management

Instant Messaging

Issue Management

Knowledge Base Management

Lead Management

Member Directory

@mentions

Mobile Access

Multi-Channel Distribution

Multiple Language Support

Order Management

Partner Portal

Phone Support Management

Pipeline Management

Real-Time Sync

Reports & Analytics

Reports & Statistics

Rich Text Editor

Schedule Management Campaigns

Screen Sharing

Search/Filter

Secure Data Storage

Self-Service Portal

Service Agreement Management

SSL Security

Support Ticket Tracking

Surveys & Feedback

Task Management

User Management

Version Management

Video Conferencing

Waiting List Management

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