Mojo Helpdesk

The #1 Ticket Tracking Software

About

Your all-in-one resource for creating, reviewing, and tracking support cases to provide better customer service and stay organized.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Audit Management

Automated Routing

Call Center Management

Collaboration Tools

Compliance Tracking

Configuration Management

Contract/License Management

Conversational Intelligence

Cost Tracking

CRM

Knowledge Base Management

Macros and Model Responses

Maintenance Management

Multi-Channel Communication

Portal Self-Service

Purchasing Management

Real-Time Notifications

Reporting & Analytics

Reporting & Statistics

Service Agreement Management

Supplier Management

Support Ticket Management

Surveys and Feedback

Waiting List Management

Workflow Management

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