Ochatbot

Best Free AI Chatbot Platform for Ecommerce Chatbots and Customer Service Chatbot

About

An AI-powered chatbot for e-commerce, B2B lead generation, surveys, support, and more. It is free and requires no programming.

Features

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

API

Artificial Intelligence and machine learning

Automated Responses

Automated Routing

Autoresponders

Batch Ordering

Business Operations Management

Call Center Management

Canned Responses

Cataloging/Categorization

Chatbot

Chat & Messaging

Collaboration tools

Communication Management

Complaint Tracking

Content Management

Conversational intelligence

CRM

Customer Engagement

Customer Experience Management

Customer Segmentation

Customer Support

Customer touchpoints

Customizable Fields

Customizable Forms

Customizable templates

Dashboard

Data Import and Export

Data Security

Data Visualization

Email Management

Employee onboarding

Engagement Tracking

File sharing

For organizations and sales teams

For Sales/Marketing

For Small Businesses

Instant messaging

Inventory Management

Inventory Tracking

Knowledge Base Management

Macros and sample responses

Management SEO

Marketplace integration

Mobile Access

Multi-Channel Communication

Multi-channel marketing

Multiple language support

Multiple store support

Natural Language Processing

Negative Feedback Management

No-Code Development

Order Management

Payment options

Pre-configured Bot

Promotion Management

Query Suggestions

Real-Time Notifications

Recognition of intent

Record and history of cats

Renewal. Orders

Reporting and analytics

Reporting and statistics

Returns Management

Self-service portal

Service Agreement Management

Shipping Management

Shopping cart

SMS messaging

Support Ticket Management

Survey Management

Surveys & Feedback

Third-Party Integrations

Transfers/Routing

Trending Analysis

Usage Tracking & Analytics

Virtual Assistant

Visual Analytics

Voice recognition

Waiting List Management

Web & Mobile App Development

Website Management

Workflow Management

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