PhoneIQ

Call Center Software and Phone System for Salesforce

About

PhoneIQ is an all-in-one communications solution for Salesforce.

Actions arising from an event

Activity Dashboard

Automated Attendant

Automated caller

Automatic call distribution

Call center management

Call distribution

Caller ID

Call groups

Call logging

Call recording

Call Routing

Call Scripts

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Campaign management

Contact management

CRM

CTI (computer telephony integration)

Dashboard

File Transfer

Interaction Tracking

IVR

Mobile access

Multi-channel communication

PBX

Predictive Dialer

Recordings

Reporting & Analytics

Reporting & Statistics

SIP Trunking

Virtual call center

Virtual extensions

Voicemail

VoIP

Waiting list management

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