respond.io

About

Respond.io is an AI-powered Customer Conversation Management Software designed to help B2C companies generate leads and maximize sales over chat. We empower over 10,000 brands globally to increase revenue by creating impactful customer experiences. Our platform unifies key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger, and more) with legacy channels (email, SMS, and webchat) into one easy-to-use-and-scale workspace. Respond.io features an omnichannel inbox, a visual workflow builder to automate messaging and business processes, comprehensive reporting capabilities, and AI-powered tools for efficient interactions and data collection. We are the proud winners of multiple prestigious G2 badges each season, including Leader, Leader (Small Business), Momentum Leader, and High Performer (Mid-Market), in recognition of our excellence and innovation. Key Features: • Comprehensive Lead Generation and Nurturing: Leverage click-to-chat ads, instant message broadcasts, drip campaigns, and more • Efficient Inbound Handling: Boost chat-to-sale conversions and returning customer rates with purpose-built features • Impactful AI-powered Experiences: Tailor effective customer journeys with human handoffs when necessary. • Uncompromising Reliability: Enjoy 99.9996% uptime on a secure platform