ReviewInc

The software that helps your business get noticed online.

Discover the tool

About

ReviewInc's online reputation and customer experience management software generates new online reviews and ratings.

Features

Alerts/Escalation

Anonymous Feedback

Automated Routing

Batch Communications

Call Center Management

Campaign Management

Chat & Messaging

Communication Management

Complaint Tracking

Conversational intelligence

CRM

Customer Database

Customer Experience Management

Customer history

Customer Management comments

Customer Segmentation

Customizable Fields

Customizable Forms

Customizable templates

Dashboard

Data import and export

Data Visualization

Email management

Engagement Tracking

Instant messaging

Interaction Tracking

Issue Tracking

Keyword Tracking

Knowledge Base Management

Mobile Survey

Multi-Channel Communication

Multi-Channel Distribution

Multiple language support

Negative feedback management

Notification when reviews are issued

Opinion Surveys

Preventive and corrective action software

Prioritization

Quality Assurance

Real-Time Notifications

Reports and analytics

Reports and statistics

Request for Feedback

Response management

Review Sharing

Segmentation

Self-service portal

Sentiment Analysis

SMS messaging

Social sharing

Support ticket management

Survey and poll management

Surveys & Feedback

Trend Analysis

Visual Analysis

Waitlist management

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