Rocket.Chat

Let every conversation flow -without compromise

About

An open source collaboration and communication system that can be implemented for free and provides an alternative to Slack. Hosted on-premises or in the cloud. Total confidentiality.

Features

Access controls/permissions

Alerts/Notifications

Artificial intelligence and machine learning

Audio calls

Automated responses

Autoresponders

Calendar management

Call recording

Call routing

Canned responses

Chat and messaging

Chatbot

Chat log and history

Collaboration tools

Contact management

Customer support

Data import and export

Discussions/Forums

Document management

Employee activity tracking

File sharing

For Sales/Marketing

Instant messaging

@mentions

Mobile access

Multi-channel communication

Natural Language Processing

No-code development

Pre-configured bot

Query suggestions

Real-Time Notifications

Remote assistance

Reports and statistics

Screen sharing

Search/Filter

Secure data storage

SMS messaging

Task management

Third-Party Integrations

Ticket management support

Transfers/Routing

Two-way audio and video files

Video conferencing

Virtual assistant

Voice mail

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