Shiji ReviewPro Guest Experience Platform

The Best Guest Experiences are Delivered with ReviewPro

Discover the tool

About

Increase reservations and walk-ins.

Features

Alerts/Escalation

Assignment Management

Autoresponders

Avoidance logic

Campaign Management

Canned Responses

Chat Logs & History

Chat & Messaging

Complaint Tracking

CRM

Customer Experience Management

Customizable Forms

Customizable Questions

Customizable templates

Data analysis tools

Data import and export

Delivery management

Drag & Drop

Electronic payments

Email Marketing

Feedback Management

File sharing

image and video files

Inventory management

Issue Audit

Kitchen/Menu Management

Knowledge Base Management

Loyalty Card

Mobile Access

Multi-Channel Communication

Multiple Locations

Notification when reviews are issued

Online Ordering

Order Entry

Point of sale (POS)

Prioritization

Question Branching

Real-Time Notifications

Real-Time Updates

Recurring Issues

Reports & Analytics

Reports & Statistics

Response management

Sales Reports

Separate Checks

SMS messaging

Social sharing

Support for audio

Support ticket management

Table Management

Task management

Third-Party Integrations

Tip Management

Tip Management employees

Transfers/Routing

Trend Analysis

URL customization

Visual Analytics

Waiting list management

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