Sierra Gold

Turning Call Detail Records Into Business Intelligence

About

A provider of call accounting solutions for businesses using Cisco Call Manager, Avaya, Microsoft and other voice infrastructure.

Billing

Caller ID

Call Recording

Call Routing

Call Tracking

Call Volume

Chargeback Tracking

Contract Negotiation

Inbound Reporting

Internal Cost Allocation

Inventory Management

Landline Compatibility

Lost Call Management

Mobile Line Compatibility

Outbound Reporting

Purchase Management

Reporting by Extension

Responder Log

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