SuperOps.ai

A platform that understands you and makes work joyful

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About

PSA-RMM platform for outsourcing providers.

Features

Access Controls/Permissions

Approval Process Control

Audit Management

Automatic Device Discovery

Availability Reports

Backup and Recovery

Bandwidth Tracking

Baseline Manager

Capacity Management

Chat & Messaging

Collaboration Tools

Compliance Tracking

Configuration Management

Configuration Management Compliance

Contract/License Management

Cost Tracking

Credential Management

CRM

Customer Portal

Customization

Dashboard

Data Visualization

Deployment Management

Document Management

File Sharing

For Managed Software

Incident Management

IP Address Monitoring

Issue Auditing

IT Resource Management

Knowledge Base Management

License Management

Maintenance Management

Maintenance Scheduling

Network Monitoring

Network Scanning

Patch Management

Patch Prioritization

Process Automation & Workflow

Project Tracking

Purchasing Management

Quoting

Real-Time Alerts

Real-Time Data

Real-Time Notifications

Remediation Management

Remote Access & Control

Remote Monitoring and Management

Remote Update/Installation

Reports and Analytics

Resource Management

Scheduling

Security Tools

Self-Service Portal

Server Tracking

Service Agreement Management

Session Recording

Session Transfer

Simple Network Management Protocol (SNMP)

Support Ticket Management

Surveys & Feedback

Task Management

Telephone Support Management

Threshold Alerts

Ticket Management

Timesheet Management

Tools Diagnostics

Unattended Access

Vendor Management

Vulnerability Scanning

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