Support.cc

Help Desk Software, Support.cc by 500apps is a powerful ticketing tool to serve your customers better.

About

Support.cc by 500apps is help desk software that offers email, phone call, and task management along with 50 apps for $14.99/month.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Automated Routing

Batch Communications

Call Center Management

Change Management

Chat & Messaging

CMDB

Collaboration Tools

Communication Management

Conversational Intelligence

CRM

Customer Database

Customer History

Email Management

Feedback Management

Instant Messaging

Interaction Tracking

Issue Tracking

IT Resource Management

Knowledge Base Management

Macros and Model Responses

Management Problem Management

Mobile Access

Multi-Channel Communication

Preventative and Corrective Action Software

Prioritization

Quality Assurance

Real-Time Notifications

Remote Access & Control

Reporting and Analytics

Reporting and Statistics

Self-Service Portal

Service Agreement Management

Support Ticket Management

Surveys & Feedback

Waiting List Management

Workflow Management

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