Vivantio

Powerful and Fully Configurable ITSM Software

About

Vivantio provides service management software for teams that support internal and external customers. Our platform scales to meet the needs of large, multi-site organizations, optimizing workflows across several departments including IT, operations and customer support. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable platform that empowers businesses to achieve service excellence. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing. For more information, visit Vivantio.com.

Features

Attachments/Screencasts
Automated Response
Automate Ticket Routing
Dashboards
Email to Case
Knowledge Base
Self Service
SLA Management
Ticket Collaboration
Ticket Creation User Experience
Ticket Notifications
Ticket Prioritization
Ticket Response User Experience
Time Tracking
Workflow

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