ZapScale

AI-powered customer success platform for B2B SaaS companies

About

ZapScale is an AI-powered customer success platform for B2B SaaS companies, designed for CS organizations to help them foster stronger customer relationships. Designed to reduce customer churn, improve retention and drive upsell opportunities, ZapScale gives your CS team AI-driven the insights, automation and predictive analytics that you need to truly understand and support each customer.

Features

API & Integrations
Churn Risk
Customer Health Scores
Customer Monitoring
Customer Profiles
Customer Segments
Customization
Custom Triggers
Performance & Reliability
Playbooks
Product Engagement
Reporting & Dashboards
Scalability
User, Role, and Access Management
Workflow Capability

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