ConvertKit vs Mailchimp: Which Email Marketing Tool is Best in 2025?
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ConvertKit vs Mailchimp: Which Email Marketing Tool is Best in 2025?

Célian Baudet
Célian Baudet
April 28, 2025
6 min read

Choosing the right email marketing tool is essential to any online business or content creator. If you've landed here, chances are you're stuck between ConvertKit and Mailchimp. Both tools have their unique strengths and cater to different requirements. In this guide, updated for 2025, let's explore in-depth ConvertKit vs Mailchimp and uncover clearly which one suits you best.

Table of Contents

  1. Overview: ConvertKit vs Mailchimp
  2. Pricing comparison of ConvertKit vs Mailchimp in 2025
  3. ConvertKit vs Mailchimp: Ease of Use
  4. ConvertKit vs Mailchimp: Email Design and Templates
  5. ConvertKit vs Mailchimp: Automation and Workflow
  6. ConvertKit vs Mailchimp: Analytics & Reports
  7. ConvertKit vs Mailchimp: Integrations
  8. Customer support: ConvertKit vs Mailchimp
  9. Final verdict: ConvertKit vs Mailchimp - Who Wins and Why?

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Overview: ConvertKit vs Mailchimp

ConvertKit and Mailchimp are two giants in the email marketing industry. ConvertKit is particularly popular among bloggers, creators, and online entrepreneurs because of its ease of use and powerful automation features. Mailchimp, on the other hand, has been a longstanding favorite with small businesses and e-commerce stores due to its visual appeal and comprehensive marketing suite.

Both platforms have evolved greatly by 2025, providing newer functionalities and impressive updates that keep them relevant. Let's dive deeper so you can confidently choose the right tool for your specific needs.

Pricing comparison of ConvertKit vs Mailchimp in 2025

Pricing can significantly influence your decision when choosing an email marketing tool. We'll outline clearly how ConvertKit and Mailchimp structure their pricing:

ConvertKit Pricing Insights:

  • Free plan up to 1,000 subscribers (basic features)
  • Creator plan around $29/month with access to automations and integrations
  • Creator Pro competitive at $59/month promising advanced reporting, Facebook custom audiences integration, and deeper workflow automations
  • Custom pricing available for larger audiences above 55,000 subscribers (Check ConvertKit's updated pricing here)

Mailchimp Pricing Insights:

  • Free plan supports up to 500 contacts, basic automations, and limited email sends per month
  • Essentials from $13/month offering better templates and A/B testing
  • Standard from $20/month, including advanced automation, sophisticated targeting, and audience insights
  • Premium at around $350/month comes with complex segmentation options, extensive analytics, and priority support (Current Mailchimp pricing)

Pricing Anecdotes & Advice: When starting, many small creators prefer ConvertKit because it offers greater functionality early on. Conversely, Mailchimp might suit businesses that scale significantly over time.

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ConvertKit vs Mailchimp: Ease of Use

Getting started with ConvertKit

ConvertKit has always stood out thanks to its straightforward interface. From my experience, ConvertKit's minimalist dashboard and logical structuring make onboarding new users smooth and frustration-free. Platforms like YouTube feature user-made tutorials (Check out this helpful 2025 beginner guide to ConvertKit) that make setup a breeze.

Getting setup with Mailchimp

Mailchimp boasts rich visuals and branded designs, giving you lively campaigns right away. Setup can take slightly longer than ConvertKit because of its multiple layers, but this detailed video tutorial on setup makes the process clearer (Watch Mailchimp's setup tutorial here).

ConvertKit vs Mailchimp: Email Design and Templates

Email customization in ConvertKit

ConvertKit heavily emphasizes simplicity and readability; therefore, their template designs are minimal yet effective. If aesthetics are important to your business, you'll need to add some HTML/CSS customization. However, the clean, text-focused style boosts open rates and audience engagement markedly.

Template options in Mailchimp

In contrast, Mailchimp excels at design flexibility with professional and visually appealing templates. Featuring extensive drag-and-drop capabilities, you can create designs matching your brand identity effortlessly and without special skills.

My personal advice here? If your aesthetic matters considerably, Mailchimp should be your go-to solution. If simplicity and text-focused readability fit your needs, ConvertKit is your answer.

ConvertKit vs Mailchimp: Automation and Workflow

Automation features of ConvertKit

ConvertKit shines tremendously in email automation. You can quickly set up powerful sequences based on triggers or user behavior. Features like tagging subscribers based on interactions and creating conditional flows are straightforward and highly appreciated by creators and bloggers.

Personal opinion: ConvertKit automation has saved me hundreds of hours. I often set workflows based on subscriber engagement, significantly increasing conversions.

Mailchimp's workflow automation capabilities

Mailchimp has recently stepped up its automation game with new updates. Workflow creation is visual and versatile. You can automate client journeys with comprehensive, condition-based alternatives though it may sometimes feel less intuitive than ConvertKit.

ConvertKit vs Mailchimp: Analytics & Reports

Reporting capabilities in ConvertKit

ConvertKit offers clear, easily digestible analytics. You’ll find open rates, click-through rates, subscriber growth, engagement patterns—all critical metrics clearly presented. This makes it simple for creators to measure email effectiveness accurately.

Analytics provided by Mailchimp

Mailchimp analytics are highly comprehensive with advanced targeting insights and segments. You’ll enjoy detailed reporting, comprehensive A/B testing, and subscriber insights. Despite its complexity, the actionable value it provides can be game-changing for bigger brands or e-commerce.

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ConvertKit vs Mailchimp: Integrations

ConvertKit Integrations & Third-party compatibility

ConvertKit seamlessly integrates with popular tools like WordPress, Shopify, Zapier, WebinarJam, ThriveCart, and Patreon. These integrations greatly simplify online businesses' workflow.

Mailchimp Integrations & Third-party options

Mailchimp comes with valuable native integrations—from WooCommerce and WordPress to BigCommerce and HubSpot. It also boasts strong compatibility through Zapier, covering numerous other applications for broader marketing processes.

Customer support: ConvertKit vs Mailchimp

ConvertKit support primarily wins users' trust due to more approachable, humanized, and timely responses. Mailchimp’s support has greatly improved with better ticket handling, but users still occasionally encounter long turnaround times.

Final verdict: ConvertKit vs Mailchimp - Who Wins and Why?

After fully evaluating both email marketing giants on several critical points, here's my honest recommendation:

Choose ConvertKit if your priorities include intuitive automation, friendly user-interface, and audience-focused simplicity. ConvertKit is best-suited for online creators, bloggers, solopreneurs, and small businesses.

Go for Mailchimp if visually-based templates, deeper analytics, and robust integrations are crucial for your large business or e-commerce store.

Ultimately, your decision depends entirely on matching platform strengths precisely to your needs in 2025.

Now you have all the information to confidently select between ConvertKit and Mailchimp!

Célian Baudet

Célian Baudet

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